General
Terms and Conditions
For driving directions via Google Maps, please click here.
Enter the Shiras Planetarium through the auxiliary gym entrance (door #11) at the southeast corner of Marquette Senior High School (1203 W Fair Ave, Marquette, MI 49855).
Doors open 15 minutes prior to the show start time. No late entry.
Please plan accordingly and arrive at least 10 minutes prior to the show start time. Doors lock at show start.
To protect the safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
See our schedule and purchase tickets for all of our events by clicking here.
Doors open 15 minutes prior to the show start time. No late entry.
Please plan accordingly and arrive at least 10 minutes prior to the show start time. Doors lock at show start.
To protect your safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
Tickets not checked in before the show starts are automatically invalidated and treated as a donation to the planetarium.
As of January 1, 2024 we are a cashless facility. We no longer are able to accept cash or check as payment for tickets, field trips, or merchandise. We ask that you plan accordingly and bring credit/debit cards or mobile wallets (such as Apple Pay, Google Pay, or Samsung Pay) if you wish to make purchases at our facility.
Thank you for your support and understanding!
Please Note:
Our no-cash policy has been established by Marquette Senior High School administration.
As we are part of Marquette Area Public Schools, we are required to adhere to their policies, including the directive not to accept cash payments. This policy ensures the continuity of our operations.
For any questions or concerns regarding this policy, please contact our building principal, Gavin Johnson, at [email protected].
Kindly note that there is no federal law requiring a private business, individual, or organization to accept currency or coins for payment. For more information, visit federalreserve.gov/faqs/currency_12772.htm.
To protect the safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
Nope! It helps us speed up the check-in process if you do. However, we are also able to look up tickets by the name you ordered them under at the door. Personal details such as your address may be used for verification on entry.
Event cancellations are a rare occurrence and will be avoided whenever possible. However, we reserve the right to cancel an event for any reason. If a cancellation occurs, a full refund will be issued to your original payment method.
Notification of the cancellation and refund will come to the email address used to purchase tickets. Reasons for cancellation include but are not limited to things such as inclement weather or staffing issues due to illness.
If an event is sold out, you can join the waiting list directly on the event’s page. You’ll be asked for your contact information — no payment required.
How will I know if a spot opens up?
If someone cancels their tickets, Ticket Tailor automatically emails the next person in line with a link to purchase the newly released tickets.
How quickly do I need to respond?
Waiting list invitations are first-come, first-served. If the tickets are claimed by someone else before you complete your purchase, they will no longer appear as available.
Does joining the waiting list guarantee a ticket?
No. The waiting list provides an opportunity, not a guarantee. Availability depends entirely on cancellations.
Can I join the waiting list for multiple events?
Yes. You can join as many event waiting lists as you’d like.
We do not issue cash or card refunds. However, if you cancel at least one hour before your event’s start time, you may use our self-service portal to convert your order into voucher credit (minus the booking fee):
https://www.tickettailor.com/self-service/mqt
This credit is valid for 5 years and can be used toward any future planetarium event. If the planetarium cancels an event, a full refund will be issued to your original payment method.
Please Note:
Tickets not checked in before the show starts are automatically invalidated and treated as a donation to the planetarium.
Yes! Feel free to pass your scannable tickets on to someone else or give them the name you ordered them under and we’ll be able to look them up at the door.
Please Note:
Tickets not checked in before the show starts are automatically invalidated and treated as a donation to the planetarium.
Shiras Planetarium features the only ZEISS VELVET DUO projection system in the Midwest. This advanced digital system is recognized as the best in digital projection for small planetariums, delivering incredibly vivid, sharp star fields and immersive experiences.
While opto-mechanical projectors—like the ZEISS ASTERION—produce the most realistic starfields possible, they require significant additional funding. Our future goal includes adding an ASTERION projector to our facility, which would offer unparalleled star accuracy at an estimated cost of over half a million dollars.
For now, we’re focused on the exciting capabilities of our new digital system, which will enable us to expand programming, educational opportunities, and community engagement in incredible ways.
Laser Shows
Volume levels will be high, and some imagery will be intense. Some shows may contain explicit language or images which may be inappropriate for children.
Please be aware that laser lights and strobes might cause seizures. Unless specified in the show description, they are not recommended for guests under 15.
Laser glasses (also known as firework glasses, diffraction glasses, spectral glasses, or prism glasses) separate light into its spectral components.
We offer these glasses as an additional filter for our laser shows. While they are not required, we certainly recommend them! They can be bought alongside your online ticket(s) or be purchased separately at the door for $1 each pair.
Absolutely! Singing along can be a fun part of the experience and we encourage guests to fully enjoy the show, but please be considerate of others around you.
We request that guests refrain from dismissive behaviors, such as shushing others. Allow us to resolve any substantial disruptions that occur during the show.
Our goal is for everyone to have a great time. We are happy if guests are happy!
We love that you want to get into the music! To ensure laser safety guidelines are followed, we request that all guests remain seated for the duration of the show.
However, feel free to dance in your seat and enjoy the music—all we ask is that you remain considerate of guests around you so everyone can have a great time!
Lasers & Trivia
Nope! Each attendee will be asked to select whether they will be bringing their own device OR if they will need to use one of the planetarium’s devices for the trivia games. Wi-Fi will be available to connect your own device during the event.
Ticket Tailor
Ticket Tailor is a user-friendly online ticketing platform that makes it easy for professionals to organize events and sell tickets online. You can learn more about Ticket Tailor by clicking here.
You can read about the types of information collected by Ticket Tailor and how they use it to serve you by clicking here.
Recurring Customers
Unfortunately this is not available as part of the Ticket Tailor checkout process. However, it is possible to configure your browser to do this for you. Please select your browser from the list below to be taken to their official help article on how to configure auto-fill functionality.
Search Engines & Map Providers
Due to our unique show scheduling, we’re unable to provide search engines and map providers with consistent open hours. If we appear as either “closed” or “24/7”, please disregard this information and refer to our show information page, there you’ll find our monthly calendar which includes show details, such as our availability.
Please let us know by filling out our contact form here. We’ll do our best to make sure this listed information is always updated and accurate.