General
Terms and Conditions
For driving directions via Google Maps, please click here.
Enter the Shiras Planetarium through the auxiliary gym entrance (door #11) at the southeast corner of Marquette Senior High School (1203 W Fair Ave, Marquette, MI 49855).
Doors open 15 minutes prior to the show start time. No late entry. No refunds.
Please plan accordingly and arrive at least 10 minutes prior to the show start time. Doors lock at show start.
To protect the safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
See our schedule and purchase tickets for all of our events by clicking here.
Doors open 15 minutes prior to the show start time. No late entry. No refunds.
Please plan accordingly and arrive at least 10 minutes prior to the show start time. Doors lock at show start.
To protect the safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
Unredeemed tickets are invalidated once a show has begun and will be considered a donation to the planetarium if not checked-in before the show start time.
As of January 1, 2024 we are a cashless facility. We no longer are able to accept cash or check as payment for tickets, field trips, or merchandise. We ask that you plan accordingly and bring credit/debit cards or mobile wallets (such as Apple Pay, Google Pay, or Samsung Pay) if you wish to make purchases at shows.
Thank you for your support and understanding!
To protect the safety and provide the best possible experience to all of our guests, you will not be allowed to re-enter if you must leave the show after it has begun.
Nope! It helps us speed up the check-in process if you do. However, we are also able to look up tickets by the name you ordered them under at the door. Personal details such as your address may be used for verification on entry.
Event cancellations are a rare occurrence and will be avoided whenever possible. However, we reserve the right to cancel an event for any reason. If a cancellation occurs, a full refund will be issued.
Notification of the cancellation and refund will come to the email address used to purchase tickets. Reasons for cancellation include but are not limited to things such as inclement weather or staffing issues due to illness.
No, we generally do not offer refunds on purchased tickets. However, depending on the circumstances, we may make an exception to this policy at our discretion.
If a cancellation occurs, a full refund will be issued.
Please Note:
Unredeemed tickets are invalidated once a show has begun and will be considered a donation to the planetarium if not checked-in before the show start time.
Yes! Feel free to pass your scannable tickets on to someone else or give them the name you ordered them under and we’ll be able to look them up at the door.
Please Note:
Unredeemed tickets are invalidated once a show has begun and will be considered a donation to the planetarium if not checked-in before the show start time.
Laser Shows
Volume levels will be high, and some imagery will be intense. Some shows may contain explicit language or images which may be inappropriate for children.
Please be aware that laser lights and strobes might cause seizures. Unless specified in the show description, they are not recommended for guests under 15.
Laser glasses (also known as firework glasses, diffraction glasses, spectral glasses, or prism glasses) separate light into its spectral components.
We offer these glasses as an additional filter for our laser shows. While they are not required, we certainly recommend them! They can be bought alongside your online ticket(s) or be purchased separately at the door for $1 each pair.
Lasers & Trivia
Nope! Each attendee will be asked to select whether they will be bringing their own device OR if they will need to use one of the planetarium’s devices for the trivia games. Wi-Fi will be available to connect your own device during the event.
Ticket Tailor
Ticket Tailor is a user-friendly online ticketing platform that makes it easy for professionals to organize events and sell tickets online. You can learn more about Ticket Tailor by clicking here.
You can read about the types of information collected by Ticket Tailor and how they use it to serve you by clicking here.
Recurring Customers
Unfortunately this is not available as part of the Ticket Tailor checkout process. However, it is possible to configure your browser to do this for you. Please select your browser from the list below to be taken to their official help article on how to configure auto-fill functionality.
Search Engines & Map Providers
Due to our unique show scheduling, we’re unable to provide search engines and map providers with consistent open hours. If we appear as either “closed” or “24/7”, please disregard this information and refer to our show information page, there you’ll find our monthly calendar which includes show details, such as our availability.
Please let us know by filling out our contact form here. We’ll do our best to make sure this listed information is always updated and accurate.